Cancellation and Refund Policy

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Online Training

We understand that you can change your mind. We know that some of our courses might not be 100% relevant to you in your current need. That is why we give you the freedom to ask for a complete refund of your course fee by last date of registration. If the cancellation is done by the customer within by last date of registration, 100% of course fee paid will be refunded. If the cancellation is done by the customer after last date of registration no refund will be made.

Classroom Training

  • Any Classroom course cancelled after registration – admin fee of 25% of the course price applies (which will not be refunded), remaining deposit will be refunded. You need to request the course cancellation 5 working days before the course starting date.
  • You are not eligible for any refund if you made a request for course cancellation less than 5 working days before the course starting date.
  • The company reserves the right to cancel a course if number of participants have not reached the minimum required to run the course effectively. The company also reserves the right to cancel in the event of an unforeseen circumstance which disables a safe training environment. In the event of a cancellation, company will either arrange for an alternative course date or offer a full refund of the fee paid.

Refunds: Duplicate payment

Refund of the duplicate payment made by the customer will be processed by cheque payment within 30 days after intimation by the customer.

Note : All refunds will be processed within 30 days of receipt of the refund request..